the establishment of a file, get in touch with customers, introduce technology and equipment factory situation, understand user needs, recommend the appropriate equipment, the implementation of the sample with the relevant technical preparation, improve the technical parameters.
providing user-related drawings, technical information, coordination of user equipment installation and construction, informed production speed, production quality to the user.To ensure that users and equipment manufacturing engineering progress be synchronized. Handle emergencies, maintain good communication with the user.
① sent to the user's guide to install, responsible for commissioning until delivery.
② the officer responsible for the operation of the user, maintenance skills training.
③ long-term to provide spare parts at competitive prices.
④ equipment shelf life of one year, equipment damage after acceptance year due to quality caused by the device itself, responsible for free repair, as a result of operational failure caused by improper charging a handling fee, and impose a 48-hour service, users receive a message that the first users must be answered within a 24-hour problem, as this is not possible, then within the next 24 hours rushed to the scene to solve user problems.
4, a flowchart of basic services